Shipping policy
Shipping Policy
Thank you for shopping with OakMuse.
We proudly offer:
Free Worldwide Shipping
Processing Time
Orders are processed within:
1–2 business days
Orders are not processed on weekends or public holidays.
Delivery Time
Estimated delivery:
7–10 business days
Shipping times may vary depending on destination and customs procedures.
Order Tracking
Tracking information will be emailed once your order has shipped.
Customs & Duties
International customers are responsible for any applicable customs duties or taxes imposed by their local authorities.
Shipping Delays
Unexpected delays caused by customs inspections, severe weather, transportation disruptions, or other unforeseen circumstances are beyond our control.
Lost Packages
If your package appears lost, please contact us immediately. We'll work with the shipping carrier to resolve the issue as quickly as possible.
Incorrect Address
Please ensure your shipping information is accurate before completing checkout.
OakMuse is not responsible for delays caused by incorrect shipping addresses provided by customers.